Aliasghar Bazrafshan; Mohammad Reza Abazari; Farnoosh Azimi Khabazan
Abstract
Considering the important role of intellectual capital as one of the elements of managerial progress in today's turbulent environment, the world has become a global village. The present study aims to investigate "the relationship between intellectual capital management and its performance and dimensions ...
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Considering the important role of intellectual capital as one of the elements of managerial progress in today's turbulent environment, the world has become a global village. The present study aims to investigate "the relationship between intellectual capital management and its performance and dimensions in the employees of general libraries of Golestan province ".The type of research is descriptive and its method is analytical-survey. The research population included all of the staff of 15 general libraries in Golestan province with a number 158 from which 113 employees were selected with simple random sampling. Bontis standard intellectual capital management questionnaires and the Achio performance questionnaire were used for evaluating this sample. The analysis of the findings was done using descriptive and inferential statistics.The findings show that the average intellectual capital of employees, with an average of 3.31, is moderate to high. Also, there is a significant and positive relationship between human, structural, and communicational capital management and the performance of staff, and its dimensions. Among the seven dimensions of performance, the motivation dimension, as the first factor, had a positive impact on employee productivity.Originality: If intellectual capital is constantly present in the organization, one can expect the high performance of the organization and, consequently, the satisfaction of the employees and clients. To generate value in an organization, the intangible assets that are potentially available must be acted upon. Human, structural, and communicational capitals as components of intellectual capital can have a positive impact on the performance of library staff. The staff at the library, produce knowledge to distribute it for others (human capital), work with each other to improve the library services (structural capital), and improve the external communications of the library through a better understanding of users and customers (communicative capital).
Mohammad Reza Abazari; Fahimeh Babalhavaeji
Abstract
Aim: This article deals with the study of characteristics pertinent to entrepreneurship on three components: motivation (psychology), qualification, and support. This research also introduces a conceptual model of entrepreneurship for academic librarians.
Method: Research is of the applied type and ...
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Aim: This article deals with the study of characteristics pertinent to entrepreneurship on three components: motivation (psychology), qualification, and support. This research also introduces a conceptual model of entrepreneurship for academic librarians.
Method: Research is of the applied type and the method used is analytical surveying. With analyzing the characteristics of entrepreneurs based on the psychology, management, and economy sources, twenty-five comments from experts, who are also faculty members of the university, in the mentioned sources and in the fields of library and information science were gathered. The data gathering tool was a self-declared researcher made questionnaire which was distributed among 109 librarians from 15 comprehensive libraries of Islamic Azad University.
Results: The motivation and qualification entrepreneurship characteristics in librarians were more than average and librarians' supporting attributes were significantly less than average. From 62 entrepreneurial characteristics, 12 motivational features, 15 qualification attributes, and 5 supporting attributes were obtained based on which the entrepreneurial model was designed. This model refers to three factors of the preparators, facilitators, and enablers.
Conclusion: Consideration of entrepreneurial characteristics in the field of library and information science, due to individual and collective tasks, demands an entrepreneurial model for offering services to those information users who are involved in national and international competitions. Aided by modern technologies, librarians should have innovative entrepreneurial approaches to satisfy the needs of clients. Librarians are the first catalysts to lead libraries to success or failure as they try to socially develop and pave the ground for entrepreneurial tasks in the libraries through proper planning and adoption of principal policies for recognition and consolidation of individual characteristics associated with entrepreneurship which will lead librarians to achieve their own aims as well as those of their organizations. If necessary, these basic characteristics can be taught to librarians to have them be capable and entrepreneurs. The conceptual model presented in this article has been inferred from the mentalities and scientific outcomes in the fields of psychology, entrepreneurship, economics, and management. In fact, an innovative approach to library and information science has been proposed and prescribed, which is itself a result of a wise approach with considering the specific fundamentals generated from other studies.
Atiyeh Jafarinia; Farnoosh Azimi Khabbazan; Mohammad Reza Abazari
Abstract
Purpose: The purpose of this research is to determine the relationship between comprehensive quality management and the loyalty of library users of the Hozavi Masoumiyeh Institute of Higher Education.
Methodology: This descriptive research is of correlation type. The statistical population includes ...
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Purpose: The purpose of this research is to determine the relationship between comprehensive quality management and the loyalty of library users of the Hozavi Masoumiyeh Institute of Higher Education.
Methodology: This descriptive research is of correlation type. The statistical population includes the library users of the Masoumiyeh Higher Education Institution in Qom, from which 264 people were selected using Cochran's formula by simple random sampling. The data gathering tool was a questionnaire and descriptive statistical methods and Pearson correlation coefficient were used to analyze the data.
Findings: The findings indicated that among the components of comprehensive management, the "Customer-based concentration" factor was the highest with an average of 2.37. The other components "process management", "leadership" and "human resource management" are in the next places, respectively. In the components of user loyalty, the "attitudinal" component with an average of 2.21 was higher than the "behavioral loyalty" component with an average of 1. 91
Conclusion: The results of the research indicate that there is a direct and meaningful relationship between the comprehensive quality management and user loyalty in the library of the Higher Educational Institution of Masoumiyeh Institute. There is also a direct and strong relationship between the components of two variables; which "Customer-based concentration" as compared to other components of comprehensive quality management had the strongest relationship with the user loyalty components.